Trust - Presentation by Diana Larsen
This is a great presentation on the importance of trust: http://www.agile2007.org/agile2007/downloads/presentations/Larsen_613_613.pdf. I love this sort of thing since it is, to me, so important to building effective teams. I often prefer to talk about truthfulness since that is the attribute or capacity that people need to develop, but the result of truthfulness is trust, so in many ways they are one and the same.
