Quick Reference: Kotter’s 8-Step Change Model

This model is good for people to consider when doing an Agile-Lean Transformation.  I use a process based on this model when working with clients, although the reality of work on the ground often means not following this model perfectly.  Without further ado, here is the model:

Step One: Create Urgency

What is the critical reason for change?  What is the “burning platform”?  What reason can people get behind emotionally for the pain of change?  Why are you considering agile and lean, and how is it urgent to use these methods?

Step Two: Form a Powerful Coalition

I call this as the Agile-Lean Transformation Team.  These people are usually managers and executives who can make change happen by virtue of budgets and positional authority.  They help with training, coaching, team formation, ongoing assessment, planning etc.

Step Three: Create a Vision for Change

The coalition creates a strongly worded statement that helps everyone see how they fit into the change process and results.  Tie the use of Agile-Lean to the end result.

Step Four: Communicate the Vision

Constantly!  Every opportunity, repeat the statement, discuss its application and implication.  Use both formal and informal methods.  Share links to information about Agile and Lean, create an elevator pitch and use it constantly.

Step Five: Remove Obstacles

The coalition supports staff who are struggling with how to make the change real in practical terms.  For example, an agile team might want a proper team room.  The lack of such a room is an obstacle to be removed by the coalition.

Step Six: Create Short-Term Wins

Choose places to focus effort that will be successful pilot projects.  Make sure that successes are broadly communicated.

Step Seven: Build on the Change

Make sure to have a backlog of projects to do using Agile-Lean, and make sure that as you go you are improving your use of Agile-Lean.  It takes time to break down old habits.

Step Eight: Anchor the Changes in Corporate Culture

Ensure that new staff are immediately and effectively educated on the use of Agile-Lean, and ensure that Agile-Lean continues to pervade the thinking and behavior of people throughout the organization (not just IT!!!).

(NOTE: this is based on the book “Leading Change” by Kotter, and a web page about this model.)


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
Facebooktwittergoogle_plusredditpinterestlinkedinmailFacebooktwittergoogle_plusredditpinterestlinkedinmail
Berteig
Upcoming Courses
View Full Course Schedule
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1595.00
Apr 7
2020
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1195.00
Apr 14
2020
Details
Licensed Scrum Master Product Owner® (LSMPO) [Virtual Learning]
Online
C$1995.00
Apr 14
2020
Details
ICAgile® Certified Professional (ICP) [Virtual Learning]
Online
C$1350.00
Apr 16
2020
Details
Advanced Certified ScrumMaster® (A-CSM)
Online
C$1599.00
Apr 17
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1525.00
Apr 20
2020
Details
BERTEIG Real Agility Series: The Cloud - Supercharge Your Agillty
Online
C$0.00
Apr 20
2020
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1595.00
Apr 21
2020
Details
AWS® Certified Solutions Architect – Associate Level [Virtual Learning]
Toronto
C$2195.00
Apr 22
2020
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online from Toronto
C$1795.00
Apr 23
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
May 16
2020
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1355.75
May 19
2020
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online from Toronto
C$1525.75
May 21
2020
Details
ICAgile® Certified Professional (ICP) [Virtual Learning]
Online
C$1147.50
May 21
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1296.25
May 26
2020
Details
Kanban System Design® (KMP I) [Virtual Learning]
Online
C$1525.75
May 26
2020
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1015.75
Jun 1
2020
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1355.75
Jun 2
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Jun 6
2020
Details
Licensed Scrum Master Product Owner® (LSMPO) [Virtual Learning]
Online
C$1695.75
Jun 9
2020
Details
Coach Skills for the Agile Workplace® (ICP-ACC) [Virtual Learning]
Online
C$2020.00
Jun 15
2020
Details
Virtual Agile Coaching at [YOUR COMPANY NAME HERE]
ONLINE
C$2500.00
Jun 16
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1296.25
Jun 16
2020
Details
ICAgile® Certified Professional (ICP) [Virtual Learning]
Online
C$1147.50
Jun 18
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Jun 20
2020
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1355.75
Jun 23
2020
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online from Toronto
C$1525.75
Jun 25
2020
Details
Advanced Certified Scrum Product Owner® (A-CSPO)
Online
C$1359.15
Jul 3
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Jul 4
2020
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1015.75
Jul 7
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Jul 11
2020
Details
Licensed Scrum Master Product Owner® (LSMPO) [Virtual Learning]
Online
C$1695.75
Jul 14
2020
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online from Toronto
C$1355.75
Jul 21
2020
Details
Kanban System Design® (KMP I) [Virtual Learning]
Online
C$1525.75
Jul 21
2020
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online from Toronto
C$1525.75
Jul 23
2020
Details
ICAgile® Certified Professional (ICP) [Virtual Learning]
Online
C$1147.50
Jul 23
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Jul 25
2020
Details
Kanban Management Professional® (KMP II) [Virtual Learning]
Online
C$1525.75
Jul 28
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1296.25
Jul 28
2020
Details
Licensed Scrum Master Product Owner® (LSMPO) [Virtual Learning]
Online
C$1695.75
Aug 18
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1296.25
Aug 25
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Aug 29
2020
Details
Coach Skills for the Agile Workplace® (ICP-ACC)
Toronto
C$2020.00
Sep 2
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Sep 12
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Sep 26
2020
Details
Professional Scrum Master® (PSM I) [Virtual Learning]
Online
C$1296.25
Sep 29
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Oct 3
2020
Details
Licensed Scrum Master Product Owner® (LSMPO) [Virtual Learning]
Online
C$1695.75
Oct 13
2020
Details
Coach Skills for the Agile Workplace® (ICP-ACC)
Toronto
C$2020.00
Nov 2
2020
Details
Certified Scrum Professional - ScrumMaster® (CSP-SM)
Online
C$1869.15
Nov 14
2020
Details