Category Archives: Announcements

Announcements, usually about training.

Selling What Is “Right”

I recently had a scheduled call with a client that was aimed to level-set expectations around some upcoming Agile Consultation work that I’d booked. The work was specifically to help them visualize and build their workflow. I had my Sales Engineer come with me, as we both had the suspicion that the client had also bought a tool on the promise it would help them become more Agile.

Becoming “Agile” is not about a tool, just like visualizing and building workflow isn’t about setting up a Kanban Board. Being “Agile” is about the people and their interactions.

I’ve seen this a number of times, where a client seeks a tool to become “more Agile”. Usually a Director or higher executive, spends money on training some or all of their staff, more often opting out of the training themselves. After a short period of time, they realize that the promise of better results isn’t looking promising. So they then seek additional funding, and invest in a tool with the promise that “this” will help their teams become “more Agile”.

It became quite clear that this was the case with this client, as their original request “to help our people become more agile”, suddenly changed to “help us use this tool”. As most people in this field understand, the first Value of the Agile Manifesto is to value “Individuals and Interactions Over Processes and Tools”.

I have that Value deeply embedded in my mind, as I’d had the fortune to work directly with two of the original twelve signatories of the Manifesto, and we often talked about the genesis of the Values. The creators of the Manifesto were people who had lived the mindset that this client presently maintains. Through similar experiences as my client, the Signatories began to foresee the pitfalls of the old mindset, and simply sought a better approach to become more agile.

So this particular client has the hallmark of having the old mindset. With great care, the Sales Engineer and I were able to demonstrate that the tool can support the interactions of their teams as they incrementally develop their products. And we would be happy to use the consulting dollars to look at their teams, leverage the training they already had, help visualize their workflow and ultimately help them understand that Agility comes from developing the Agile mindset.

By the end of the call, two of the three team members fully understood that they were perhaps going down the wrong road by placing the value of the tool over their people and the interactions of their teams. In this specific case, the third person had arrived to the meeting late, was the most senior person in the room, and in my belief, had missed information that might have also changed their perspective. It is impossible to know, but I strongly suspect that none of the three were in a political position to change course. Whether they had directly invested in the tool or not, is immaterial.

The agreement is now on hold, and that is probably the best thing for our client-vendor relationship in the long-term. We could have provided training on the tool and taken their money, but that would be unethical. As an Agile consultant-salesperson, and all of us here at Berteig, we deeply understand the nuances of the Manifesto, and as such, we need to sell and deliver what is right for the client.

For now, the personal and financial investment they made with respects to the tool will need to be seen through. Which I respect, for all the business, political and personal reasons. There is a high likelihood that their original request will resurface in a number of months. Obtaining “agility” is a journey and often takes such time.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

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Announcing the Launch of Scrum Insight – an Automated Online Scrum Coach

Scrum Insight is a tool for Scrum Masters and Scrum Coaches to help them improve their teams.  It leverages the accumulated experience of six expert coaches in an automated online tool.

Scrum Insight Logo - Online Scrum Coach

We have just launched version 1.0.  This version includes easy access  to a free report.  It also includes an optional paid Professional report that replaces the equivalent of 83 hours of on-site coaching.

For Scrum Masters this means access to Scrum coaches that may not otherwise be affordable.  For Scrum Coaches, this means leveraging your time to make progress on the hardest problems facing your Scrum teams.

Using Scrum Insight

Using Scrum Insight is a simple two-step process:

  1. Get all your team members to fill out the Scrum Insight survey (and remember to save everyone’s “survey codes”!!!).
    Taking the survey requires between 8 and 11 minutes.  It seems like a long survey, but is actually very quick to go through.
  2. Load your survey codes and generate your team’s report.
    The free report includes a single piece of advice optimized to your team, plus a score for how well you are doing Scrum and how well your organization is supporting your use of Scrum.
  3. (Optional) Upgrade your report to the Professional version for just $500.
    The Professional report gives you much more in-depth advice, more detailed score breakdowns, a permanent link to your report and much more.

So far, 102 teams have used the Professional Scrum Insight report, and many more the free report – let your team be the next to take advantage of Scrum Insight.

We have posted a more permanent description of Scrum Insight as a page here on Agile Advice.

Reminder: when you do the survey, keep your survey code(s) and print the report that is generated.  We don’t collect your email address to use the free report so there is no permanent way to access it other than using the survey code(s).


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: We are Hiring a Training Sales Person

We are looking for a highly-motivated person to help us take our training business to the next level! This position is focused on sales, but includes other business development activities. The successful candidate for our training sales position will help us in several areas of growth including:

  • direct sales of our existing training offerings
  • expand our training loyalty program
  • launch and expand new training offerings
  • expand the market to new locations outside the GTA: Vancouver, Montreal, Ottawa, etc.
  • expand our partner/reseller network

Please check out the full job posting for a Training Sales Person here.  You can send that link to others who might be interested!

BERTEIG World Mindware Logo - Training Sales Person


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: New Leadership Training – First in Canada!

Certified Agile Leadership (CAL 1) Training

Michael Sahota - Profile Picture (2016)Introduction:

Advanced training for leaders, executives and change agents working in Agile environments.


Your success as a leader in an Agile organization requires looking beyond Agile itself. It requires a deep understanding of your organization and your own leadership path. To equip you for this journey, you will gain a strong foundation in understanding organizational culture. From there, you will learn key organization and leadership models that will allow you to understand how your organizational culture really works.

Now you are ready to start the journey! You will learn about organizational growth – how you may foster lasting change in your organization. Key is understanding how it invite change in a complex system. You will also learn about leadership – how you may show up more effectively. And how to help others.


Learning Objective(s):

Though each Certified Agile Leadership course varies depending on the instructor, all Certified Agile Leadership courses intend to create awareness of, and begin the journey toward, Agile Leadership.


Graduates will receive the Certified Agile Leadership (CAL 1) designation.

See Scrum Alliance Website for further details.

Agenda:

Agenda (Training Details)

We create a highly interactive dynamic training environment. Each of you are unique – and so is each training. Although the essentials will be covered in every class, you will be involved in shaping the depth and focus of our time together. Each learning module is treated as a User Story (see photo) and we will co-create a unique learning journey that supports everyone’s needs.

The training will draw from the learning areas identified in the overview diagram.

Organizational Culture

“If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.” – Edgar Schein

  • Why Culture? Clarify why culture is critical for Organizational Success.
  • Laloux Culture Model: Discuss the Laloux culture model that will help us clarify current state and how to understand other organizations/models.
  • Agile Culture: Explore how Agile can be seen as a Culture System.
  • Agile Adoption & Transformation: Highlight differences between Agile Adoption and Transformation.
  • Dimensions of Culture: Look at key aspects of culture from “Reinventing Organizations”. Where are we and where might we go?
  • Culture Case Studies: Organizational Design: Explore how leading companies use innovative options to drive cultural operating systems.

Leadership & Organizational Models

  • Theory X – Theory Y: Models of human behaviour that are implicit in various types of management systems.
  • Management Paradigms: Contrast of Traditional “Modern” Management practices with Knowledge worker paradigm.
  • The Virtuous Cycle: Key drivers of success emergent across different high-performance organizational systems.
  • Engagement (Gallup): Gallup has 12 proven questions linked to employee engagement. How can we move the needle?
  • Advice Process: More effective decision-making using Advice Process. Build leaders. Practice with advice cards.
  • Teal Organizations: Explore what Teal Organizations are like.

Leadership Development

  • Leading Through Culture: How to lead through culture so that innovation and engagement can emerge.
  • VAST – Showing up as Leaders: VAST (Vulnerability, Authentic connection, Safety, & Trust) guides us in showing up as more effective leaders.
  • Temenos Trust Workshop: Build trust and charter your learning journey. Intro version of 2 day retreat.
  • Compassion Workshop: How to Use Compassion to Transform your Effectiveness.
  • Transformational Leadership: See how we may “be the change we want to see” in our organizations.
  • Leading Through Context: How to lead through context so that innovation and engagement can emerge.
  • Leadership in Hierarchy: Hierarchy impedes innovation. Listening and language tips to improve your leadership.

Organizational Growth

  • Working With Culture: Given a Culture Gap. What moves can we make? Work with Culture or Transformation.
  • Complex Systems Thinking: Effective change is possible when we use a Complex Systems model. Cynefin. Attractors. Emergent Change.
  • Healthy “Agile” Initiatives: How to get to a healthy initiative. How to focus on the real goals of Agile and clarify WHY.
  • People-Centric Change: The methods we use to change must be aligned with the culture we hope to foster. How we may change in a way that values people.
  • Transformation Case Study: Walkthrough of how a transformation unfolded with a 100 person internal IT group.

Audience:
There are two main audiences that are addressed by this training: organizational leaders and organizational coaches. The principles and practices of organizational culture and leadership are the same regardless of your role. Organizational leaders include executives, vice presidents, directors, managers and program leads. Organizational coaches include Agile coaches, HR professionals, management consultants and internal change leaders. “The only thing of real substance that leaders do is to create and manage culture.” – Edgar Schein
Facilitator(s):

Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

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The Scrum Team Assessment – Official Launch

Hi Everyone,  I don’t do announcements on here too often, but I wanted to let everyone know about the official launch of our new product: the Scrum Team Assessment – an online tool for your team to get a report on how well they are using the Scrum framework… and most importantly, helpful recommendations on how to improve!  This is a fully automated Scrum maturity assessment tool!

The Scrum Team Assessment is based on the years that I and two other coaches (Paul Heidema and Travis Birch) have been working with Scrum and Agile teams to improve business and technical results.  The Scrum Team Assessment is a joint effort that has resulted in a fully automated virtual coach for your team.

The analysis is both statistical and expert-system based.  This means that the report has basic information about how the team is following Scrum, and, more importantly, clear how-to advice to get your team to make improvements.  There are “quick wins” which are easy but will have a significant impact as well as long-term recommendations that are often harder, but will drive your team to a high-performance state.

The Scrum Team Assessment includes a survey of about 100 questions that focus on seven broad categories:

  • The team’s environment
  • The basic Scrum process
  • The Product Backlog
  • Team Membership
  • ScrumMastering
  • Product Ownership
  • and Agile best practices

Every team member fills in the survey to help us generate a valid set of recommendations.

The Scrum Team Assessment is $496/team/use (that’s Canadian dollars).  If you have several teams or wish to obtain an enterprise license, please contact us at sales@berteigconsulting.com or +1-905-868-9995.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: REAL agility newsletter released today!

rachelheadshot“Each week there are more and more exciting items to share with our ever-increasing newsletter subscriber list of leaders who, like you, are creating positive change in organizations across Canada.”

Rachel Perry, Content & Community Coordinator

Recently we sent out a newsletter with some really great announcements! Here is a snippet from the weekly REALagility newsletter.

“Not only do BERTEIG coaches have fantastic insights to contribute to the advancement of the Agile industry, but also our Learning Events – for CSM, CSPO, CSD, SAFe, or Leadership – in both Toronto and Vancouver – continue to expand. In addition, multiple avenues for offering encouragement and support in a variety of ways are opening up all the time.

If our weekly newsletter were to include all the news, it would be 100 pages!

Sure, that might be a bit of an exaggeration but, truth-be-told, instead of putting EVERYTHING in the newsletter we share just key highlights, along with a warm invitation to hop on over to the Agile Advice blog where more knowledge, announcements and entertaining posts can give you plenty more details than what can be expressed in a weekly communication to your inbox.

We are excited to share that last month Agile Advice was viewed 18,000 times. Not only will you find more articles posted than ever before, but you will also discover a new development on the World Mindware page on Agile Advice; detailed accounts of hundreds of positive statements about BERTEIG’s coaches who are some of the leading Agile coaches in the world.

This week we featured Agile Leadership coach, Michael Sahota, onMichael Sahota - Profile Picture (2016) Agile Advice. In September, he will be presenting training for the Certified Agile Leadership (CAL1) training in Toronto. He was the second person to receive the designation to teach this class and the first to offer the training world-wide. He will also be offering a webinar this Wednesday, 24th Aug – register here.”

If you haven’t signed up for our weekly newsletter yet, I encourage you to consider giving it a try.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: BERTEIG is offering 80% of SAFe classes

Did you know that according to the Scaled Agile events page (http://www.scaledagile.com/event-list/) BERTEIG is offering over 80% (17/21) of SAFe classes in Canada between now and the end of 2016?  And did you know they will be offered in seven different locations?

These SAFe classes are offered in Toronto, Vancouver, Montreal, Ottawa, Waterloo, Mississauga and Markham!

Scaled Agile Framework - SAFe Agiilist Logo

You can register here for upcoming course offerings.

 


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: New trainings listed for CSD, CSM, CSPO, CAL1 & SAFe this fall!

Register here for CSD, CSM, CSPO, CAL1, and SAFe for classed September through to December 2016.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: Updates to Berteig’s Training Site

There have been some sleek updates on  BERTEIG’s Worldmindware page. Have you had a chance to check them out? Here is the link. Let us know what you think in the comments below.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: 4 New SAFe Course Opportunities

BERTEIG is now offering 4 new SAFE courses between now and December 2016.
“Leading SAFe 4.0” – Scaled Agile course for the SAFe Agilist (SA) certification.
 
“SAFe for Teams” – Scaled Agile course for the SAFe Practitioner (SP) certification.
“SAFe 4.0 Product Manager/Product Owner” – Scaled Agile course for the Product Manager/Product Owner (PMPO) certification.
“SAFe 4.0 Advanced Scrum Master” – Scaled Agile course for the SAFe Advanced Scrum Master (SASM) certification.

There will be numerous instances of each of these courses in locations such as: Toronto, Vancouver, Ottawa, Montreal, Mississauga, Waterloo and Markham.  Other locations are possible based on demand.
Look for these courses to also become listed on the main Scaled Agile event listing page (http://www.scaledagile.com/event-list/), as we are now a Silver Partner.

Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: Scrum Alliance newsletter lists Mishkin’s article

In a recent newsletter from the Scrum Alliance, Mishkin’s article about enterprise leadership is listed as a resource.

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REAL AGILITY – SELF-ORGANIZING TEAM CREATION EVENT FOR LARGE-SCALE AGILE ENTERPRISES

Posted By Meghan Robinson, Tuesday, August 16, 2016

 AUTHOR: MISHKIN BERTEIG

In 2005 I had the privilege to participate in the first occurrence of this fantastic technique for organizing large numbers of people into Agile teams.  It happened at Capital One in Richmond Virginia and my colleague of the time, Kara Silva, led this successful experiment.  The problem was that the “teams” that management had set up didn’t make much sense from an Agile perspective.  They were functional teams (e.g. a team of testers).  But to do Agile well, they needed cross-functional, multi-skilled teams that could work well together to deliver great results each iteration.  So Kara and a few other senior people got together all the staff in the department into a big room with a big whiteboard and facilitated a 3 hour meeting to sort out who would be on which team.  Everyone was involved – all the people who would be on the teams were in the room.  Those teams stayed together with the same membership long after that meeting.

The rest of the article can be read here.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: New updates in BERTEIG’s newsletter

rachelheadshotEach week there are more and more exciting items to share with our ever-increasing newsletter subscriber list of leaders who, like you, are creating positive change in organizations across Canada.

Rachel Perry, Content & Community Coordinator

Not only do BERTEIG coaches have fantastic insights to contribute to the advancement of the Agile industry, but also our Learning Events – for CSMCSPOCSDSAFe, or Leadership – in both Toronto and Vancouver – continue to expand. In addition, multiple avenues for offering encouragement and support in a variety of ways are opening up all the time.

We are excited to share that last month Agile Advice was viewed 18,000 times. Not only will you find more articles posted than ever before, but you will also discover a new development on the World Mindware page on Agile Advice; detailed accounts of hundreds of positive statements about BERTEIG’s coaches who are some of the leading Agile coaches in the world.

This week we featured Agile Leadership coach, Michael Sahota, on Agile Advice. In September, he will be presenting training for the Certified Agile Leadership (CAL1) training in Toronto. He was the second person to receive the designation to teach this class and the first to offer the training world-wide. He will also be offering a webinar this Wednesday, 24th Aug – register here.

If you haven’t checked out Agile Advice lately, I encourage you to consider taking a peek.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement & New Link: The New Scrum Guide

Mishkin Berteig 201504 white background - 640wGreat news everyone!

The new Scrum Guide, released recently, has the five Scrum values added back!!!

Many here voted on uservoice.com – and our community had an impact!!!

Congratulations to you all! Check out the new Scrum Guide at http://www.scrumguides.org/ – the paragraph on values is close to the start of the guide.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcement: First Certified Agile Leadership Training In Canada!

In June, BERTEIG hosted the first Certified Agile Leadership (CAL1) training in Canada, led by Michael Sahota.

Here are some images from the event!

Click here to register for the next CAL1 Training

CAL1

CAL2

CAL3 CAL4 CAL5 CAL6 CAL7 CAL8 CAL9 CAL11 CAL12 CAL13 CAL14


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Announcements, Links & Ponderables

For 10 years, Agile Advice has been providing useful information, Agile-related announcements & entertaining content for Agile ambassadors.

But Agile Advice is just one of the many portals to the BERTEIG online network.

For your easy reference here is a list of other 5 links which may bring you to the information you are looking for.

  1. Register for Training & Learning Events 
  2. Sign Up for BERTEIG’s Loyalty Program
  3. Find out More About BERTEIG’s Corporate Experience
  4. Join the 1000+ others in the LinkedIn Worldmindware Group
  5. Visit the BERTEIG-hosted Facebook Scrum Group with 2600+ members

Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
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Berteig
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Coach Skills for the Agile Workplace®
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Leading SAFe® with SA Certification (+FREE Scaling Workshop)
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