The Rules of Scrum: Your Product Owner has the bandwidth and capacity to respond within minutes to the team’s questions

The Product Owner needs to be highly available to the Scrum Team. If the Scrum Team has a question about a Product Backlog Item, then the Product Owner should be able to respond within minutes to that question. Responding this quickly ensures that the Team is building the Product in a way that best satisfies the Product Owner. In particular, it helps to avoid surprises about basic aspects of the Product during the Sprint Review Meeting that then lead to wasteful changes or re-work. If the Product Owner does not have this level of availability, it may not cause any immediate problems, particularly if there are other team members who know the business and the product well. However, since Scrum holds the Product Owner accountable for what is built, it is often better for the Team to check its assumptions with the Product Owner.

To learn more about Product Owners, visit theĀ Scrum Team Assessment.

Try out our Virtual Scrum Coach with the Scrum Team Assessment tool - just $500 for a team to get targeted advice and great how-to information

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The Rules of Scrum: Your ScrumMaster has the bandwidth and capacity to respond within minutes to the team’s questions

The ScrumMaster is a full Team Member of the Scrum Team and is required to be focused on helping the team achieve its goals. However, he does not do the work of the Sprint Backlog. Instead he focuses his energies on removing obstacles and helping use Scrum as best as possible. One way to achieve these goals is to be able to respond to questions by the team within minutes. If the ScrumMaster is able to do, the team will move faster, solve problems easier, and cut through obstacles much sooner. If the ScrumMaster is not able to do this, the team will become stalled, frustrated and likely lose trust in the ScrumMaster and the Scrum process.

To learn more about your ScrumMaster, visit the Scrum Team Assessment.

Try out our Virtual Scrum Coach with the Scrum Team Assessment tool - just $500 for a team to get targeted advice and great how-to information

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