Tag Archives: manifesto

Selling What Is “Right”

I recently had a scheduled call with a client that was aimed to level-set expectations around some upcoming Agile Consultation work that I’d booked. The work was specifically to help them visualize and build their workflow. I had my Sales Engineer come with me, as we both had the suspicion that the client had also bought a tool on the promise it would help them become more Agile.

Becoming “Agile” is not about a tool, just like visualizing and building workflow isn’t about setting up a Kanban Board. Being “Agile” is about the people and their interactions.

I’ve seen this a number of times, where a client seeks a tool to become “more Agile”. Usually a Director or higher executive, spends money on training some or all of their staff, more often opting out of the training themselves. After a short period of time, they realize that the promise of better results isn’t looking promising. So they then seek additional funding, and invest in a tool with the promise that “this” will help their teams become “more Agile”.

It became quite clear that this was the case with this client, as their original request “to help our people become more agile”, suddenly changed to “help us use this tool”. As most people in this field understand, the first Value of the Agile Manifesto is to value “Individuals and Interactions Over Processes and Tools”.

I have that Value deeply embedded in my mind, as I’d had the fortune to work directly with two of the original twelve signatories of the Manifesto, and we often talked about the genesis of the Values. The creators of the Manifesto were people who had lived the mindset that this client presently maintains. Through similar experiences as my client, the Signatories began to foresee the pitfalls of the old mindset, and simply sought a better approach to become more agile.

So this particular client has the hallmark of having the old mindset. With great care, the Sales Engineer and I were able to demonstrate that the tool can support the interactions of their teams as they incrementally develop their products. And we would be happy to use the consulting dollars to look at their teams, leverage the training they already had, help visualize their workflow and ultimately help them understand that Agility comes from developing the Agile mindset.

By the end of the call, two of the three team members fully understood that they were perhaps going down the wrong road by placing the value of the tool over their people and the interactions of their teams. In this specific case, the third person had arrived to the meeting late, was the most senior person in the room, and in my belief, had missed information that might have also changed their perspective. It is impossible to know, but I strongly suspect that none of the three were in a political position to change course. Whether they had directly invested in the tool or not, is immaterial.

The agreement is now on hold, and that is probably the best thing for our client-vendor relationship in the long-term. We could have provided training on the tool and taken their money, but that would be unethical. As an Agile consultant-salesperson, and all of us here at Berteig, we deeply understand the nuances of the Manifesto, and as such, we need to sell and deliver what is right for the client.

For now, the personal and financial investment they made with respects to the tool will need to be seen through. Which I respect, for all the business, political and personal reasons. There is a high likelihood that their original request will resurface in a number of months. Obtaining “agility” is a journey and often takes such time.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
Facebooktwittergoogle_plusredditpinterestlinkedinmailFacebooktwittergoogle_plusredditpinterestlinkedinmail

Agile Manifesto and Enterprise – Rant and Rave (Session Proposal)

I’ve proposed a session called “Agile Manifesto and Enterprise – Rant and Rave” for the Toronto Agile Community’s conference “Toronto Agile and Software“.  The session is based loosely on my earlier article “The Agile Framework: Agile Values and Principles, The Agile Toolkit, The Agile Organization“, as well as some of the things that I do in the 2nd day of my Certified Scrum Master training session.  If you are thinking of coming to the conference, I would greatly appreciate your votes or feedback on my session proposal!


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
Facebooktwittergoogle_plusredditpinterestlinkedinmailFacebooktwittergoogle_plusredditpinterestlinkedinmail

The Rules of Scrum: I attend every Sprint Planning meeting in person

This rule of Scrum aligns with the Agile Manifesto principle “The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.”  In-person attendance of all Scrum Team members allows for the plan to unfold with minimal communication overhead and for the team to keep the meeting within the short time-box.  In-person attendance also allows the team to effectively collaborate in the work of creating the plan. The efficiency and effectiveness of the Product Owner’s presentation of the Product Backlog is optimized as well as the Development Team’s ability to collaboratively assess and select what it can and will accomplish in the Sprint. It also allows for everyone to be clear about the Sprint Goal and why the Development Team is building the increment. In-person attendance also allows the Development team to efficiently and effectively come to a decision as to how it will build the increment of functionality. In-person participation of all team members also increases the likelihood that the team will create the right design for the increment.  If even one team member attempts to attend this meeting by any other means, either by phone or even video conferencing, efficiency and effectiveness of the planning becomes compromised. Compromised collaborative planning yields compromised collective ownership. The successful delivery of the Sprint Goal requires full commitment on the part of the whole team. Lack of in-person participation increases the likelihood that the team will fail to deliver on its Goal because the planning will lack effectiveness. People are prone to estrangement from hazy goals reached through ineffective planning. In-person planning, therefore, is paramount to succeeding with Scrum.


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
Facebooktwittergoogle_plusredditpinterestlinkedinmailFacebooktwittergoogle_plusredditpinterestlinkedinmail
Berteig
Upcoming Courses
View Full Course Schedule
Stop the BS Metrics! Performance Reviews in Agile Teams - Lunch Session
Online
C$0.00
Mar 2
2021
Details
Seven Design Thinking Tips for Product Owners - Lunch Session
Online
C$0.00
Mar 3
2021
Details
Advanced Certified Scrum Product Owner® (A-CSPO) [Virtual Learning]
Online
C$1695.00
Mar 9
2021
Details
Leave Us Alone! - Dealing with Urgent Interruptions in Agile Teams
Online - Instructor Led
C$149.00
Mar 9
2021
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1195.00
Mar 10
2021
Details
Banking on Kanban - Kanban in the Financial Sector
Online - Instructor Led
C$149.00
Mar 10
2021
Details
Improve Estimation Effectiveness for Agile Work - Practicing Agile Estimation Techniques (ML-PAET)
Online
C$149.00
Mar 10
2021
Details
The Myth of Self-Organizing Teams - Lunch Session
Online
C$0.00
Mar 11
2021
Details
Dealing with Slackers, Idiots and Subversives in Agile Teams - Lunch Session
Online
C$0.00
Mar 16
2021
Details
Deadlines Are Dead To Me - Dealing with Deadlines in Agile Teams
Online - Instructor Led
C$149.00
Mar 18
2021
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online
C$1595.00
Mar 22
2021
Details
Scrum Foundations - Build A Strong Foundation On Scrum
Online - Instructor Led
C$149.00
Mar 22
2021
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online
C$1795.00
Mar 25
2021
Details
What the Heck is Kanban? - Introduction to the Kanban Method
Online - Instructor Led
C$149.00
Mar 25
2021
Details
Kanban System Design® (KSD) [Virtual Learning]
Online
C$1795.00
Mar 30
2021
Details
Advanced Certified ScrumMaster® (A-CSM) [Virtual Learning]
Online
C$1440.75
Mar 30
2021
Details
Leadership Writing Workshop [Virtual Learning]
Online
C$495.00
Mar 30
2021
Details
Kanban Your Projects - Kanban for Project Managers
Online - Instructor Led
C$149.00
Mar 31
2021
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online
C$1355.75
Apr 6
2021
Details
Banking on Kanban - Kanban in the Financial Sector
Online - Instructor Led
C$149.00
Apr 6
2021
Details
Four Strategic Tips on using Technology & Digital Media Effectively - Lunchtime
Online
C$0.00
Apr 6
2021
Details
How to Effectively Achieve Work/Life Balance in your Environment - Lunchtime
Online
C$0.00
Apr 7
2021
Details
Leadership Writing Workshop [Virtual Learning]
Online
C$495.00
Apr 7
2021
Details
Leadership for Managers
Online
C$149.00
Apr 7
2021
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1015.75
Apr 8
2021
Details
Should we just Ban Facebook (and other Social Media) in the Workplace? - Lunchtime
Online
C$0.00
Apr 8
2021
Details
Boost Efficiency and Flow on Your Scrum Team - Kanban for Scrum Masters
Online - Instructor Led
C$149.00
Apr 8
2021
Details
Critical Steps on how to be an Effective Colleague/Manager in the Digital Age - Lunchtime
Online
C$0.00
Apr 9
2021
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online
C$1525.75
Apr 13
2021
Details
Leadership Writing Workshop [Virtual Learning]
Online
C$495.00
Apr 13
2021
Details
Certified ScrumMaster® (CSM) [Virtual Learning]
Online
C$1355.75
Apr 21
2021
Details
Leadership Writing Workshop [Virtual Learning]
Online
C$495.00
Apr 21
2021
Details
Advanced Certified Scrum Product Owner® (A-CSPO) [Virtual Learning]
Online
C$1440.75
Apr 27
2021
Details
Advanced Certified ScrumMaster® (A-CSM) [Virtual Learning]
Online
C$1440.75
Apr 29
2021
Details
Certified ScrumMaster® (CSM) [Virtual Training]
Online
C$1355.75
May 3
2021
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online
C$1525.75
May 6
2021
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1015.75
May 12
2021
Details
Certified ScrumMaster® (CSM) [Virtual Training]
Online
C$1355.75
May 18
2021
Details
Kanban System Design® (KSD) [Virtual Learning]
Online
C$1525.75
May 18
2021
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online
C$1525.75
May 25
2021
Details
Advanced Certified ScrumMaster® (A-CSM) [Virtual Learning]
Online
C$1440.75
May 27
2021
Details
Kanban Systems Improvement® (KSI) [Virtual Learning]
Online
C$1525.75
Jun 1
2021
Details
Certified ScrumMaster® (CSM) [Virtual Training]
Online
C$1595.00
Jun 1
2021
Details
Advanced Certified Scrum Product Owner® (A-CSPO) [Virtual Learning]
Online
C$1695.00
Jun 4
2021
Details
Team Kanban Practitioner® (TKP) [Virtual Learning]
Online
C$1195.00
Jun 8
2021
Details
Certified ScrumMaster® (CSM) [Virtual Training]
Online
C$1595.00
Jun 14
2021
Details
Certified Scrum Product Owner® (CSPO) [Virtual Learning]
Online
C$1795.00
Jun 17
2021
Details
Advanced Certified ScrumMaster® (A-CSM) [Virtual Learning]
Online
C$1695.00
Jun 22
2021
Details
Certified ScrumMaster® (CSM) [Virtual Training]
Online
C$1595.00
Jun 28
2021
Details
Kanban System Design® (KSD) [Virtual Learning]
Online
C$1795.00
Jul 6
2021
Details
Kanban System Design® (KSD) [Virtual Learning]
Online
C$1795.00
Aug 25
2021
Details
Kanban Systems Improvement® (KSI) [Virtual Learning]
Online
C$1795.00
Sep 15
2021
Details