Tag Archives: nurture

Six Rules for CHANGE – Notes from a Talk by Esther Derby

Hired to help change and grow a business? These ideas are a guide for agile coaches and consultants, when you’ve been asked by a company to make them “agile.”

Esther Derby began by noting that traditional ideas of change can get in the way of real change. For example, ideas such as “Driving the change” or, “Installing Agile” or, “Evangelizing Agile” are not helpful.

What is helpful is to NURTURE complex change in complex environments.

Her Six Rules are:

1.Work from a stance of congruence.

Congruence is a place from which empathy is possible. Consider your own internal state, the context, and the situation of the people who are facing change. Think about what legitimate reasons they may have to keep things as they are!

2. Honour what’s valuable about the past and what is working now.

Don’t force people to admit they’ve been wrong. Shift your language, i.e. “This served you well when…” People don’t change because of data, but only because of what they value!

3. Assess the current situation and the current system.

How is the system working now? What holds the current pattern in place? What might shift the pattern? Who benefits from the status quo, and who will benefit from change?

4. Work by attraction.

Find those who are willing to work with you, i.e. try pair-programming with someone. Find your allies and follow the energy. Don’t rely only on the formal hierarchy. Analyze existing networks, activate and enhance them. Those who cross silos can influence others and change people’s norms. Ideas can be contagious.

5. Guide the change, and work by successive approximation.

Everything (and everyone) thrives in different conditions. Not every scrum team needs to work in the same way. Consider where global principles apply, and what can evolve locally. “When people get their fingerprints on something, it becomes theirs.” Ask for more of this, and less of that – scrum teams aren’t necessarily standardized.

6. Use experiments.

Big changes scare people. Experiments help people practice and learn. Insert at least 3 ideas – not more – then observe, evaluate and adjust.

7. (Esther tacked on this extra…) Use your own curiosity, generosity, patience and self-care. Use yourself. Change is often stressful.

These are my notes from the Regional Scrum Gathering, Toronto, March 2018, and any misunderstandings of Ms. Derby’s presentation are mine.

See also http://www.agileadvice.com/2015/02/10/referenceinformation/retrospective-technique-what-did-you-learn/


Affiliated Promotions:

Try our automated online Scrum coach: Scrum Insight - free scores and basic advice, upgrade to get in-depth insight for your team. It takes between 8 and 11 minutes for each team member to fill in the survey, and your results are available immediately. Try it in your next retrospective.

Please share!
Facebooktwittergoogle_plusredditpinterestlinkedinmailFacebooktwittergoogle_plusredditpinterestlinkedinmail
Berteig
Upcoming Courses
View Full Course Schedule
Coach Skills for the Agile Workplace (3-day)
Toronto
C$2018.00
Dec 10
2018
Details
Team Kanban Practitioner® (TKP)
Toronto
C$1095.00
Dec 12
2018
Details
Certified ScrumMaster® (CSM)
Toronto
C$1395.00
Dec 19
2018
Details
Advanced Certified ScrumMaster® (ACSM)
Online
C$2495.00
Jan 4
2019
Details
Certified Agile Leadership® (CAL1)
Toronto
C$2200.00
Jan 10
2019
Details
Certified ScrumMaster® (CSM)
Toronto
C$1185.75
Jan 15
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Jan 18
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Jan 22
2019
Details
Kanban System Design® (KMP I)
Toronto
C$1440.75
Jan 24
2019
Details
Team Kanban Practitioner® (TKP)
Ottawa
C$930.75
Jan 30
2019
Details
Certified ScrumMaster® (CSM)
Toronto
C$1185.75
Jan 30
2019
Details
Kanban System Design® (KMPI)
Ottawa
C$1440.75
Jan 31
2019
Details
Leading SAFe® with SA Certification (+FREE Scaling Workshop)
Toronto
C$1185.75
Feb 5
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Feb 6
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Feb 12
2019
Details
Certified ScrumMaster® (CSM)
Toronto
C$1185.75
Feb 19
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Mar 6
2019
Details
Certified ScrumMaster® (CSM)
Toronto
C$1185.75
Mar 12
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Mar 14
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Mar 25
2019
Details
Kanban System Design® (KMP I)
Toronto
C$1440.75
Mar 26
2019
Details
Kanban Management Professional® (KMP II)
Toronto
C$1355.75
Mar 28
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Apr 2
2019
Details
Leading SAFe® with SA Certification (+FREE Scaling Workshop)
Toronto
C$1185.75
Apr 16
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Apr 17
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
May 8
2019
Details
Kanban System Design® (KMP I)
Toronto
C$1440.75
May 15
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Jun 4
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Jun 5
2019
Details
Leading SAFe® with SA Certification (+FREE Scaling Workshop)
Toronto
C$1185.75
Jun 18
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Jul 3
2019
Details
Kanban System Design® (KMP I)
Toronto
C$1440.75
Jul 4
2019
Details
Certified ScrumMaster® (CSM)
Toronto
C$1185.75
Jul 9
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Jul 11
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Jul 30
2019
Details
Kanban System Design® (KMP I)
Toronto
C$1440.75
Jul 31
2019
Details
Certified Scrum Product Owner® (CSPO)
Toronto
C$1440.75
Aug 1
2019
Details
Team Kanban Practitioner® (TKP)
Toronto
C$930.75
Aug 28
2019
Details