Agile Coach = Agile Secret Police… sort of

Paul Tyma has written an interesting and provocative article titled “Agile Coach = Agile Secret Police“. As a coach myself, I actually agree with most of his article…

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The Queue Master

Given my interest in applying agile methods outside of software new product development, I’ve been often uncomfortable with the term “Product Owner”. My problem is two-fold: it’s too specific a term (referring to product development), and it fails to denote the responsibilities except in the most generic fashion. In other words, I think that it is both too specific, and at the same time, not specific enough. Updated the Agile Work cheat sheets to reflect this new terminology.

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Lean in Hospitals

Thanks to Deborah Hartmann who pointed me to this article about the use of the Toyoto Production System (Lean) at hospitals in the United States. They have some interesting “waste” figures that to me actually seem _low_. The article notes a 40% process cycle efficiency, but if I would have been asked to guess, I would expect a number more like 10-15% for the hospital system. Thoughts on why there might be this discrepancy? Am I just way to pessimistic?!


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