In a recent scan of the e-literature on the reciprocal impact of Agile on HR, I connected some very interesting insights which I’d like to share. A set of insights that looks like ripples across the surface of a pond. Ripples that started when the Agile stone was thrown into the pond in 2001. In its simplest form, Agile is about a different way of working with each other in teams. Teams that are cross-functional, collaborative, co-located and customer-driven in their decision making. The insights provide compelling reasons why HR needs to take an active role in Agile implementations.
Insight #1
“In the most successful Agile transformations, HR is a driver of the change and a key hub that steers other departments’ success.”
(cPrime.com)
HR certainly needs to be ‘a’ driver in the change, but not ‘the’ (sole) driver. Rather they need to partner in the change. Successful Agile transformations will benefit from HR’s expertise in
- Organizational Effectiveness
- Learning & Development
- Workforce Planning & Talent Management
- Total Rewards
The driver of the change, historically IT, will need HR’s help to manage the impact to people and traditional HR processes/tools. As the change scales and starts to impact other departments in the business, HR can play a large role in ensuring the business overall stays aligned in delivering end-to-end value to customers.
Insight #2
“2016 will be the year of Agile HR… most HR teams have no clue what Agile HR means.”
(HR Trend Institute)
Agile was a hot topic for HR in 2016 as evidenced by the number of times ‘Agile HR’ has made the shortlist of topics being brainstormed for HR conferences and networks. It was the #1 trend on the 2016 HR Trend Institute list. Its popularity is not cooling off in 2017. And yet most HR teams still don’t have a clue what ‘Agile’ means, never mind what ‘Agile HR’ means.
Insight #3
“As the world becomes more volatile, organizations need to find ways to become highly agile. HR will need to support a world where people may no longer have predefined ‘jobs’ that lock them into doing one activity.”
(HRO Today)
Agile has entered the mainstream. A necessity given the VUCA[1] world we live in. Agile is no longer the sole domain of IT. The common refrain from all C-suite leaders these days is increased agility and nimbleness across the entire business – not just IT. The impact of capital ‘A’ Agile or small ‘a’ agile will affect HR. People will no longer have predefined jobs – People’s career paths will change. In this VUCA world, standardized career paths are no longer effective. Batch-of-one career paths will become the norm.
Insight #4
“HR’s job is not just to implement controls and standards, and drive execution—but rather to facilitate and improve organizational agility.”
(Josh Bersin)
The HR profession itself has been going through its own transformation. The HR profession has evolved from an administrative and transactional service to a strategic business stakeholder with a seat at the executive table. The role of HR now includes a focus on organization-wide agility and global optimization of departmental efforts.
Insight #5
“Human capital issues are the #1 challenge for CEOs globally.”
(The Conference Board CEO Challenge 2016)
The Conference Board’s 2016 survey of global CEOs ranked human capital issues as the number one challenge. It has been number one for the last four years in a row. Within that challenge, there are two hot-button issues:
- Attracting and retaining top talent
- Developing next-generation leaders
The adoption of agile ways of working will change
- How we recruit and engage
- How we nurture and grow not only our leaders but our talent in general
In the words of Robert Ployhart, “…employees don’t just implement the strategy – they are the strategy”[2]. CEOs around the world would tend to agree.
The net of these insights is the more HR professionals understand Agile and its implications, the more effective Agile or agile initiatives and people/strategy will be.
I’d like to see HR ride the wave.
[1] VUCA is an acronym introduced by the US military to describe a state of increased Volatility, Uncertainty, Complexity and Ambiguity
[2] Ulrich, Dave, William A. Schiemann, Libby Sartain, Amy Schabacker Dufain, and Jorge Jauregui Morales. “The Reluctant HR Champion?” The Rise of HR: Wisdom from 73 Thought Leaders. Alexandria, VA: HR Certification Institute, 2015. N. pag. Print.
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